Delivery & Shipping Policy
1. General
This website with the URL https://abhekhyatwam.com (“Website/Site”) is operated by N&N Cutis (“We/Our/Us”).
We are committed to delivering your orders in a timely manner as per this Delivery & Shipping Policy (“Policy”). Currently, we deliver across India subject to the terms stated herein.
By using this Website, you agree to be bound by the terms of this Policy. If you do not agree, please do not transact on this Website. All transactions are processed in Indian Rupees. If you’re using an international card, charges may reflect in your local currency based on exchange rates.
All orders are subject to product availability. If an item is unavailable, we will inform you and issue a refund to your original payment method.
2. Definitions
- Customer: Any individual who buys goods for personal use and not for resale.
- Website: Refers to https://abhekhyatwam.com
3. Cost of Shipping
Shipping rates vary based on product size, weight, packaging, and destination. Shipping costs are calculated during checkout. Orders above ₹1,500 qualify for free shipping across India.
4. Shipping Updates
Once your order is shipped, you will receive tracking details via Email or WhatsApp.
5. Handling Time
It typically takes 3 business days to process and dispatch orders. We aim to dispatch your products as quickly as possible.
6. Delivery Time
Delivery time depends on the product and destination. Estimated delivery dates are shown at checkout and may vary due to external factors.
7. Buy Online – Pick Up In-Store
We offer the option to place an order online and collect it from our nearest store. Orders are typically ready within 5 hours. Notification will be sent via Email or WhatsApp. Please collect your order within 6 hours or it may be canceled. This option may be withdrawn at our discretion.
8. Local Delivery
We provide same-day local delivery within 24 hours for certain locations, including areas within a 5 km radius of Kodial Guthu East, Mangalore 575003. Coverage areas are subject to change without notice.
9. International Shipping
We currently do not offer international shipping. Orders are limited to addresses within India.
10. Other Rules
- Shipping addresses cannot be changed once the order is placed.
- Multiple products may be shipped separately based on availability.
- Cash on Delivery is available for select products.
- Partial refunds are not allowed.
- We are not liable for delivery personnel’s actions; any disputes must be resolved between you and the logistics provider.
11. Restrictions
Some items may not be deliverable to all locations. You will be informed about such restrictions during checkout.
12. Wrong or Incomplete Address
Please ensure your address and contact details are accurate. We are not responsible for failed deliveries due to incorrect information, and such orders are not eligible for refunds or reshipment.
13. Return and Refund
If an order cannot be fulfilled or shipped due to unforeseen circumstances, it will be canceled and the amount refunded. Wrong address input is not eligible for a refund.
14. Return Conditions
Return processes are governed by our Return & Refund Policy. Additional conditions may apply based on product category.
15. Your Data
Your data collected during order placement is handled according to our Privacy Policy.
16. Changes to This Policy
This Policy may be updated at any time. Please review this page regularly. Continued use of the site implies your acceptance of the latest version of this Policy.
17. Force Majeure
We are not liable for delays or non-performance due to causes beyond our control, including natural disasters, pandemics, war, strikes, lockouts, or changes in law.